Privacy Policy

1. Information We Collect

We collect information you provide directly — such as your name, email, phone, vehicle details, and (for garages) shop information. With your permission, we also collect approximate location to show nearby garages.

2. How We Use Your Information

We use your information to operate the service: matching customers with garages, dispatching service requests, processing subscription payments, and improving the platform.

3. Payment Processing

Payments are processed by Stripe. We do not store full card numbers. Stripe's handling of payment data is governed by their privacy policy.

4. Sharing Your Information

When you submit a service request, your name, contact details, and vehicle/issue description are shared with the provider you contacted so they can respond. We do not sell your personal information.

5. Data Retention

We retain account and request data for as long as your account is active or as needed to provide the service. You can request deletion of your data at any time.

6. Security

We use industry-standard safeguards (encrypted transport, row-level security, scoped access) to protect your data. No system is perfectly secure, but we take reasonable steps to prevent unauthorized access.

7. Your Rights

You may access, correct, or delete your personal information at any time from your account settings, or by contacting us.

8. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated through the app.

9. SMS / Text Messaging

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Phone numbers collected for SMS consent are used solely to deliver the messages described in our SMS Terms & Conditions (booking confirmations, appointment reminders, service status updates, and account alerts). You can opt out at any time by texting STOP.

10. Contact

Privacy questions? Reach out via the contact options in your account.